![]() ![]() You can post each question and answer to a dedicated space on your intranet. “If you’re not able to address every question that comes up, post responses to unanswered questions on your company HR Information System the next day.” In a recent article about how they run all-hands meetings at Namely, Sara Applin, Chief of Staff advises: So if you use your intranet to promote company-wide messages, use this space to respond to outstanding questions. Sharing information where your employees communicate makes it easier to access for everyone. Related story: What Is an All-Hands Meeting and Why You Should Start Having One 3. Having all the important post-meeting materials in one place will save people time looking for them elsewhere. Once I get their answers, I share those with employees via email.” After each meeting, I download all the collected questions and pass the unanswered ones to the executives. “During our town halls, the MC takes the 5-10 most popular questions that people upvote on Slido. Here’s a tip from Norito Yonezawa, Corporate Strategy Planner at Suntory Beverage & Food Limited, on how to pull it off: Or copy and paste them into the email body. ![]() You can add a document with the outstanding questions and answers as an attachment along with your slide deck and meeting notes. If email is your go-to team communication channel, consider sharing the answers this way. To see people’s sentiments, they track the emoji reactions to each answer. Once they have all the answers, they post each question and answer separately in a read-only Slack channel. They take the top 20 upvoted questions and ask the relevant executives to respond. If they’re not able to do that, they answer the remaining questions in writing.Īfter each all-hands, the comms team downloads all the questions collected via Slido into a spreadsheet. Their executives commit to answering the top 20 questions at each all-hands. One of our customers, a leading games publisher, shared how they handle unanswered questions using Slack. So it only makes sense to publish the answers there. And for many companies, this place is Slack. The most useful place to share the answers is where you communicate as a team. To help you handle it, here are 8 ways to address outstanding questions after your next all-hands. It will help you ensure that important issues don’t slip through the cracks. Address the unanswered questions afterward. If you wave people’s concerns off, they will feel like their voice doesn’t matter. So what do you do if you end up with some unanswered questions at the end of your meeting? But there’s a problem many companies face: limited time. For your employees, the Q&A is often the most valuable part of your all-hands meeting. ![]()
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